Frequently Asked Questions (FAQ)

Click a question below to reveal the answer.
How do I get on SAMDB?

To be listed, register on the site and follow the instructions. You will need to verify your email and meet the listing requirements. Once your registration is approved, you will be able to create or claim your profile.

What are the initial requirements to appear on the SAMDB website?

To be listed on the SAMDB site, you are required to have a credited role in a film or television series that meets the requirements for the SAMDB website. Such a role must have reasonable and recognizable on-screen time, with dialogue. This does not include crowd scenes or background extra work. You would most likely have appeared on the callsheet with a character name (not just a description) and been allocated your own call number. Our team will have the final say as to what appears on the site, should you be in doubt.

What types of titles do you include on the SAMDB site?

We include films, television shows, short films, and web series. Film: Must have had a widespread release and have been screened in a cinema on a commercial run for at least 2 weeks, or be included on one or more streaming platforms. Television Series: Must have appeared on a commercial television channel or streaming platform. Short Film: Must have screened at a globally recognized film festival. Web Series: Must be on a streaming platform and have received a large number of views and widespread acclaim. Our team will have the final say as to what appears on the site, should you be in doubt.

What is Talent & Audition Warehouse?

This is our sister website, where those who wish to enter the film/television industry, or have only worked as an extra, can list themselves in the hopes of moving up in the industry. Once you meet the requirements to be listed on the SAMDB site, you will be moved over.

What does it cost to be listed on the site?

There is no charge to be listed on either the SAMDB or TAW websites. No fee, no subscription, nothing.

Is SAMDB membership only for South Africans?

Yes, SAMDB is for South African cast, crew, and companies.

Where do you get title / user info and credit info?

This information is compiled from various sources, and we do our best to verify the accuracy of that information. Information sources include: film studios, production companies, their respective PR and media companies, agents, managers, and the cast and crew (when verified).

How do I reset my password?

Click the 'Forgot Password' link on the login page and follow the instructions to reset your password. If you need further assistance, please contact support at [email protected].

How do I update my profile information?

Once logged in, go to your profile page and click 'Edit Profile'. Make your changes and save. If you have trouble, please contact support at [email protected].

How do I verify my email address?

After registering, you will receive an email with a verification link. Click the link to verify your email. If you did not receive the email, check your spam folder or request a new verification email from the login page.

How do I contact support?

If your question is not answered here, please email us at [email protected].